Privacy policy

June 23, 2024

True Colors Med Card (True Colors) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website and make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with True Colors Med Card of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.  

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we ask that you frequently visit this page. If at any point in time True Colors decides to make use of any personally identifiable information on file, in a matter vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.  Please note that your privacy is important to us and we do not intend to disclose or sell any of your personal information. That information is collected only as required by law in order to process your medical needs.  

This Policy applies to True Colors Med Card and any subsidiary company listed below, and it governs any and all data collections usage by us. Through use of truecolorsmedcard.com and any subsidiary website listed below, you are therefore consenting to the data collection procedures expressed in this Policy. 

Subsidiary Company:  Get A Pa Med Card

Subsidiary Website: GetaPAMedCard.com

Please note that this Policy does not govern the collection of use of information by companies that True Colors Med Card does not control, nor by individuals not employed or managed by us.  If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.  

Information We Collect:

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any services. This website collects various information such as:  

  • Voluntarily provided information which may include your name, address, email address, phone number, possible medical condition, driver’s license number, State issued medical ID number, date of birth, etc, which may be used when you purchase services.  

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of our Intake Form, questions during the scheduling process, and emails, etc. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.  

Why We Collect Information and For How Long:

  • To better understand your needs and provide you with the services you have requested;

  • To send you reminder emails re: our services, upcoming appointments/ renewal appointments;

  • To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant, the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations, any limitations by regulators, professional bodies or associations, the type of contact we have with you, the existence of your consent and our legitimate and legal requirements. 

Use of Information Collected:

True Colors Med Card does not now, nor will it in the future sell, rent or lease any of its customer lists and/ or names to any third parties.

True Colors may collect and may make use of personal information to assist in the operation of our website and to ensure complete delivery of services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible services that may be available to you from truecolorsmed.com and its subsidiaries.  

True Colors Med Card and its subsidiaries may also be in contact with you with regards to questions/ answers or for potential future services that may be offered. 

True Colors Med Card uses various third-party social media features including but not limited to: FACEBOOK, INSTAGRAM, X and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within True Colors Med Card’s control.  

Disclosure of Information:

True Colors Med Card may not use or disclose the information provided by you except under the following circumstances:

  • As necessary to provide services or products you have ordered;

  • In other ways described in this Policy or to which you have otherwise consented;

  • In the aggregate with other information in such a way so that your identity cannot be reasonably determined;

  • As required by law, or in response to a subpoena or search warrant;

  • To outside auditors who have agreed to keep the information confidential;

  • As necessary to enforce the Terms of Service;

  • As necessary to maintain, safeguard and preserve all the rights and property of True Colors Med Card.

Non-Marketing Purposes:

True Colors Med Card greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/ or changes in True Colors Med Card services). In some circumstances, we may use our website, social media or other public means to post a notice.


Children under the age of 18:

True Colors Med Card’s website is not directed to and does not knowingly collect personal identifiable information from children under the age of eighteen (18). If it is determined that such information has been inadvertently collected, we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of eighteen (18) must seek and obtain parent or guardian permission to use this website.  

Unsubscribe or Opt-Out:

All patients have the option to discontinue receiving communications from us by way of emails or newsletters. To discontinue communications, please send an email that you wish to unsubscribe to: truecolorsmed@gmail.com. Please note if you opt out of our emails, you may not receive important information re: your appointments. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out.  True Colors Med Card will continue to adhere to this Policy with respect to any personal information previously collected.  

Links to Other Websites:

Our website does contain links to other websites. True Colors does not claim nor accept responsibility for any privacy policies, practices and/ or procedures of such websites.  Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website. 

Security:

True Colors takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (eg., driver’s license number) that information is encrypted and transferred to us in a secure manner.  You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the website. 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, certifying you with the state) are granted access to personally identifiable information.  The computers in which we store information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control. 

The website also uses Secure Socket Layer (SSL) for authentication and private communications. In addition, True Colors Med Cars is a licensee of TRUSTe through Squarespace.

Acceptance of Terms:

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept any such changes.

How to Contact us:

If you have questions or concerns re: the Privacy Policy Agreement related to our website, please feel free to contact us at the following email address:


Email: truecolorsmed@gmail.com