FAQs

veriheal; medical certifications in PA; what is the process for PA state certifications;

  • Email us at info@truecolorsmedcard.com with your questions and include your phone number and we will contact you.

  • Our doctor will try to call you twice at the number provided on the scheduling form. We will not issue refunds for missed calls or if you type your phone number incorrectly on scheduling form. We do not issue refunds for canceled appointments. Refunds will not be given for missed appointments not rescheduled 24 hours prior to the appointment time.  We suggest rescheduling a new appointment via our webpage

  • Refunds will not be given for denials by our providers for medical certifications

  • PA statute outlines all of the following conditions as applicable:

    * Amyotrophic lateral sclerosis

    * Anxiety disorders

    * Autism

    * Cancer (including remission therapy)

    * Chronic Hepatitis C

    * Crohn's disease

    * Damage to the nervous tissue of the central nervous system

    * Dyskinetic and spastic movement disorders

    * Epilepsy

    * Glaucoma

    * HIV / AIDS

    * Huntington's disease

    * Inflammatory bowel disease

    * Intractable seizures

    * Multiple sclerosis

    * Neurodegenerative diseases

    * Neuropathies

    * Opioid use disorder

    * Pain - Severe chronic or intractable pain of neuropathic origin or severe chronic or intractable pain

    * Parkinson's disease

    * Post-traumatic stress disorder

    * Sickle cell anemia

    * Terminal illness

    * Tourette syndrome

  • New Patient: $125

    Renewing Patient: $75

    In addition to our doctor fees above, you must log into your patient profile on the PA DOH website and pay the $50 fee to the state.

  • We will send you a reminder email to schedule your renewal appointment You can begin the renewal process within 60 days of the expiration date on your current card. We recommend renewing your card at least 2 weeks in advance to ensure your new patient card is delivered before your current card expires. It can take up to 7-14 business days for your new card to arrive after the appointment with the doctor.

  • Schedule a Renewal appointment with our doctor. You do not have to renew with the doctor that originally certfied you in PA.

  • If approved by our doctor, In approximately 7-14 days. Please call the PA DOH at 888-733-5595 to check the status

  • You will need a PA State Issued ID (such as a Driver’s License or PA ID Card). Please see the PA DOH website for more information.

  • To Register with or pay the State of Pennsylvania, please visit the PA DOH website regarding PADOHMMP.

  • Please visit the Pa DOH website for information regarding the PA MMAP Program for more information,

  • Yes, we certify both patients and caregivers. Please see the DOH website for more information on certification registration with the DOH.

  • Yes. Patients under the age of 18 with a serious medical condition may get medical certification through a caregiver. See CAREGIVER FAQs on the PA DOH website for more information.